Drive Traffic

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The last time we checked the news, we were still in the midst of a major economic and financial recession. Pundits and politicians can try to claim otherwise, yet those of us in small business continue to feel the ever-present crunch of declined spending and non-existent sources of capital. Yet, some interesting news has come across my desk that makes my jaw drop.

I picked up this story from the folks at Mashable ,where you can read the full story. The scoop details information that was accidentally leaked in some documents from Google, showing how much major advertisers are spending for Google's Advertising solutions.  The figures are significant, as one would expect for an organization and revenues the size of these companies.

Some of those that jumped out at me were:

  • BP Spending $3.9 Million, in contrast to spending only $57K the two months before the spill
  • Amazon's expense of $5.89 Million, although they are one of the most known online stores in the world
  • ADT Security invested $2.19 Million

Note, these stats are all as reported for single-month spending, during June 2010.

Many of you will never spend that much to market your business over its entire lifetime. That's OK. However, there are a few things we can and should learn from these huge expenditures.

BP was willing to do virtually anything following the Gulf Disaster to keep itself in the news with positive branding. One could surely question whether this investment was a wise business investment. If they instead chose to spend $3.5 Million of that money directly helping those affected by the disaster, they very likely could have generated far more positive press.

However, we should all take note than Online Marketing, specifically Paid Search (SEM) has a useful place in the realm of Public Relations and Brand Management.

Amazon is arguably the most well-known online brand outside of the search engines themselves. Virtually any web search for a book, and now most products, returns a listing from Amazon in the Organic (Free) rankings. Many companies fall prey to the belief that an expense in Paid Search is only necessary when not appearing in the Organic/Natural search rankings. I cannot state emphatically enough, this is not the case.

Paid Search Marketing and Organic Search Rankings are complementary, not mutually exclusive. By appearing in free and sponsored positions, consumers' trust increases, and success skyrockets.

ADT seems a very interesting story, given their position and market. ADT, a division of Tyco, could easily focus their marketing investments on more traditional sources. You probably remember the days of receiving mailers offering a free security system, or receiving a phone call offering a free system installation if you just put a sign in your yard. There is still some of that, but I suspect the investments in those programs have declined.

These are just my suppositions, but it appears ADT is making a wise decision to invest in the area where their potential customers are spending their time, and perhaps feeling the need for security. News consumption on the web continues to grow - and with that comes greater awareness of the safety concerns for individuals and families. While that home invasion in Colorado is quite far from your couch in South Carolina, emotionally readers are reminded of the dangers in their area. So, by investing in search marketing, those consumers who might now be thinking a bit more about their home and family safety are more receptive to their message.

Make sure your investments seek out customers where they are, and when they are likely to purchase. Continuing to do the same old thing that "always worked" will cease working over time, necessitating agressive attempts for new channels of marketing.

What are you doing to capture customers through Search Engine Marketing?

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Building solid and loyal customers take patience, time, and a lot of effort. This must be a primary component of your online strategy. Yet, let's be honest. Sometimes, we just need visitors to the site, and we need them NOW!

What can you do to drive 1,000 new customers in a day, guaranteed?

Spend money

We should reiterate, sustainable and profitable website traffic comes as a result of a solid online strategy, and specific customer retention efforts. Short-term blasts of traffic in most cases result in short-term success. However, using some paid methods to drive specific interest in a hot promotion can be a valuable component of your strategy.

In our experience, Google's AdWords program is the most predictable and legitimate source of paid visitors online. You can read more about Google AdWords here  .

Why it might make sense for you

These are the most important elements of the program for your business success.

  1. Pay for performance. You only pay for visitors that actually come to your site.
  2. Control of your advertising. The promotional content and the keywords or phrases that trigger your ads are entirely within your control.
  3. Budget protection. There is nothing worse than discovering you've blown your budget by 10 AM. The Google tool makes it very easy for you to limit the total amount you will spend in a single day, by capping the total amount and evenly spreading it throughout the day.
  4. Access to all online searchers. Although you only serve your ad to people who search for keywords you purchase, Google's network covers the largest number of people online.

What negatives to consider

  1. Competitive situation. If you are selecting keywords in a very competitive space (such as electronics, finance, health), the price per click can be quite high. Take a hard look at the keywords you are purchasing to ensure the price will allow you to make a profit.
  2. Broad keyword selections. While it can be tempting to select very general terms (like "bookstore" if you sell books), these terms tend to produce very high cost and virtually no return. When researching your keywords, focus on terms that are general enough to drive significant volume, yet more specifically tied to your individual products.

Need help with your strategy?

These online tools offer solid assistance for those exploring entry into Google Keyword Advertising.

Or, contact Spartan today and we'll sort it all out for you.